Refund Policy

At AZ Ecom, your satisfaction is our top priority. We want you to feel confident and happy with every purchase you make.

30-Day Refund Guarantee

We offer a 30-day refund period from the date of purchase for all eligible digital products. If you’re not fully satisfied with your order, you may request a refund within this time frame - no hard feelings!

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• The refund request is made within 30 days of purchase.
• The product has not been significantly used, modified, or distributed.
• The issue is related to product quality, access, or technical difficulties.

Refunds will not be issued for:

• Lack of compatibility caused by personal devices or software
• Attempted reselling, sharing, or unauthorized use of the product

All refund requests are reviewed individually and handled at our sole discretion to ensure fairness and transparency.

How to Request a Refund

To start a refund request, don't hesitate to get in touch with our team at info@azecom.org.

• Your order number
• The email address used for the purchase
• A short explanation of the issue

We aim to review and respond to all refund requests within 24 hours.

Our Promise

We genuinely care about your experience and stand behind the quality of our products.
If you’re unhappy for any reason, please reach out - we’ll do everything we can to make it right.

You can contact us anytime at info@azecom.org - we are here to help!